Player safety and integrity

Responsible Gaming Policy

Our commitment to balanced, transparent social entertainment, with player safeguards and independent support resources.

Current as of: 2 September 2026

Suquerena provides social entertainment simulation content for amusement only. We hold that interactive entertainment must stay positive, enjoyable, and proportionate, and this policy documents the principles we work to, the safeguards in place, the self-regulation mechanisms we offer, and the rules protecting vulnerable users from compulsive behaviour.

1. Social entertainment and virtual tokens

We run exclusively as a non-monetary social entertainment platform. Everyone who accesses our interactive content acknowledges the following operational rules:

  • All virtual tokens, coins, points, and simulation credits used on Suquerena carry no real-world monetary value whatsoever.
  • Under no circumstances can gameplay credits be traded, transferred, cashed out, or converted into money, goods, or valuable consideration.
  • All outcomes, leaderboard positions, levels, and achievements are simulations intended for amusement alone.
  • Purchasing optional tokens or gameplay extras alters neither the underlying odds nor your position in any ranking.

2. Underage access safeguards

Underage participation is not tolerated in any form. Suquerena is available only to those who have reached the age of majority in their own jurisdiction — strictly 18, or 21 where local legal standards require.

The following preventative controls and technical measures are in place to block underage access:

  • Age confirmation gates on entry and again at profile creation.
  • Automated screening for signals that suggest underage access.
  • Any account discovered to be operated by a minor is suspended at once and permanently removed.

We encourage parents, guardians, and educators to use parental control software and browser filtering tools — such as Net Nanny, CyberPatrol, or Qustodio — to restrict minors' access to digital entertainment and simulation services.

3. Healthy engagement and self-awareness

Even without real-money stakes, heavy screen use and repetitive play may harm wellbeing, work performance, and relationships. Mindful self-assessment against the following indicators is encouraged:

  • Are you playing for hours at a time without regular breaks?
  • Is digital play displacing obligations at work, at home, or to your own health?
  • Do you feel restless, irritable, or frustrated when you cannot log in?
  • Has playing become your main way of handling stress, discomfort, or isolation?
  • Is your spending on optional virtual token packs exceeding what you planned?

4. Tools you can set yourself

To help our community keep healthy habits, Suquerena provides the following safety tools directly in profile settings:

Session notifications
Recurring notifications that report your session length and suggest a physical break.
Purchase limits
Configurable daily, weekly, and monthly caps on optional token purchases, preventing unintended spending.
Short-term breaks
Account suspension for a chosen interval between 24 hours and 30 days.
Long-term exclusion
A permanent or long-term voluntary closure option covering six months, one year, three years, or indefinitely.

5. Fair play and simulation integrity

We hold to transparent, ethical entertainment throughout. Every game mechanic, virtual spin, and card draw relies on certified industry-standard pseudorandom number generation, producing results that are automated, impartial, and beyond human interference.

6. Independent assistance and support

If you or someone close to you is experiencing distress, compulsive play, or difficulty managing recreational screen time, we strongly encourage contacting an accredited organisation for confidential guidance and support:

GamCare

GamCare

Free, confidential advice, treatment referrals, and a helpline open around the clock.

Gambling Therapy

Gambling Therapy

Online support groups, moderated forums, and multilingual counselling worldwide.

Gamblers Anonymous

Gamblers Anonymous

An international fellowship running peer-led meetings and recovery programmes.

Gamtalk

Gamtalk

A moderated peer community for anyone affected by gambling-related harm.

Responsible Gambling Council

Responsible Gambling Council

Independent research, prevention programmes, and public awareness resources.